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Lou Smith and Matt Lambert

Lou Smith is global leader of Neuron and Matt Lambert is UK and Ireland head of pricing and underwriting for the commercial and specialty lines, insurance consulting and technology business at WTW

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Viewpoint: How to balance automation and the human touch

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This copy is for your personal, non-commercial use. For high-quality copies or electronic reprints for distribution to colleagues or customers, please call UK support +44 (0)20 3377 3996 / APAC support at +65 6508 2430

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