Piecemeal reforms mean the promised efficiency gains and cost savings have not fully materialised

The growing risks associated with PFAS – so-called 'forever chemicals' – are creating new challenges for insurers. Policy wordings, litigation trends and regulatory developments should now be under close review

Social media offers unique capabilities for insurers and other stakeholders to educate and protect users – and to demonstrate leadership in safeguarding the integrity of the market

The era of digital resilience as a choice is over – for the insurance sector, accountability is now the standard

Analysis finds declining number of litigated PI claims since the peak in 2022, driven by increased emphasis on alternative dispute resolution and changes to the Civil Procedure Rules

Reforms to English arbitration law seek to speed up process and improve legal certainty

A number of high-profile class actions relating to head injuries could open the floodgates to further claims

Claims costs should go down as the motor industry catches up with technological advancements and the increase in popularity of electric vehicles

Proposals aim to address uncertainties as to what constitutes an operational incident, when one should be reported, what information to include and how to submit such reports

The ambition to align the UK insurance law with other jurisdictions and match business practices in the 21st century has largely been achieved

The UK government’s plans for AI adoption and development will require insurers to refine their own strategies and policies to cover a market grappling with a new landscape of opportunity but also considerable risk

South African Supreme Court of Appeal’s judgment in the Steinhoff case has important ramifications for the insurance industry and beyond